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frequently asked questions

Have more questions or need help with your brand? Look around for the answer  or send me a note if you can't find what you're looking for.
 
 
 
PREMADE BRANDING KITS

I've chosen my branding kit, how do I get it?

After you've chosen your kit, all you need to do is:

1. Pick your colours from the colour palettes.
2. Write down your biz name and tagline.
3. Hit the "INQUIRE TO PURCHASE" button.

Within minutes you'll get an email confirming that I've got your inquiry but please note that filling out the order form does not confirm your purchase. For more info take a look at the Branding Kits Terms and Conditions.

Within 1-2 business days, if your inquiry to purchase is accepted, you'll get a confirmation email containing a watermarked design proof and a PayPal invoice. If everything looks great on your design proof...

4. Complete the invoice in full.
5. Reply to the mail letting me know you’re approving your design.

Within 1-2 business days after approval I’ll send you the final files via email, as well as access to the member area.

And that's it, dearest! You are ready to launch your new brand! Woohoo!

What's included in this kit?

• 1 premade primary logo in colour + the same logo in white
• 5 premade alternative logos + 3 of the logos in white
• 6 premade submarks
• 8 premade icons
• 1 colour palette with HEX values of 6 colours
• 3 premade signature patterns
• 12 premade website buttons in two colours (6 of each colour)
• 3 premade separators
• 6 premade signatures
• 3 premade PinIt buttons
• 1 brand style board
• 2 font suggestions + download links
• Password for the member area, containing further resources

Do I need Photoshop or Illustrator?

No. The final files are NOT EDITABLE. You will receive PNG and JPEG files only. No Illustrator or Photoshop files are included. However, I'm working on some simple Canva tutorials, so stay tuned.

How long does it take to get my kit?

If you aprove your logo right away, the whole process should take around five days.

How many revisions do I get?

One. I'll send you your logo proof together with your invoice, so you can make sure colours and text look good. No other changes can be made to this branding kit. If you require a custom brand, please take a look at the Bespoke Brand Suit.

What if I need more revision rounds?

Further edits can be provided (no more than 2 for each kit) and they'll be billed at Mindful Pixels hourly rate (currently $90 per hour and may be subject to change). If you want a fully custom brand, the Bespoke Brand Suit might be exactly what you're looking for.

What if I need to make a change after I get my files?

Please note that Mindful Pixels doesn't offer any additional changes to your Branding Kit after the final files have been dispatched to you. You can either do the changes yourself or hire someone to do them for you.

Do you offer any refunds?

Due to the digital nature of this kit, once your final files are sent, you cannot return or exchange them and your purches is final and non-refundable.
However, if you change your mind after you've seen the logo proof and before you've payed the invoice, you can cancel your order. We'll part ways knowing that we're not a good match. It's a sad thing but it happens sometimes.

Will I get anything in the post?

No. All elements in this kit are digital files sent to an email address, not a postal address. No physical products will be shipped.

What if I don't have a tagline?

No problem, I'll send you your logos without one. Alternatively, you can go through my Brand Discovery Workbook and come up with a tagline.

Will this branding kit be resold?

Yes. The premade branding kits are NOT one of a kind (OOAK) and will be resold. If you want a unique brand take a look at the Bespoke Brand Suit.

Can I edit my brand elements?

Not really. The final files are NOT EDITABLE. You will receive PNG and JPEG files only. No Illustrator or Photoshop files are included. However, I'm working on some simple Canva tutorials, so stay tuned.

Would I get the fonts used in this kit?

No. For licensing reasons fonts are NOT included in the kits. However you'll find the links in a PDF in your Kit.

What files would you send me?

You will receive PNG and JPEG files only. No Illustrator or Photoshop files are included. The final files are NOT EDITABLE.

Are the Branding Kits cruelty free?

I'm glad you asked that! Yes! Mindful Pixels is fuled by plants and pixie dust only. You can read more about that here: VEGAN FOR LIFE (coming soon).

Why can't I get my files right away?

This is not a DIY kit so your files are not delivered automatically. The Branding Kits are an opportunity for you to work with me at a discounted rate and have a beautiful brand from the very beginning of your business journey. If you prefer to DIY your logo and brand, take a look at my Logo Kits on Creative Market.

What if I don't like my logo when I see the proof?

You have one round or revisions, where you can request text and/or colour adjustments. If you change your mind completeley, that's fine, too. We'll part ways knowing that we're not a good match. It's sad, but it happens sometimes.

Is it possible to return my branding kit?

No. Please note that due to the digital nature of this kit, once your final files are sent, you cannot return them and the sell is final and non-refundable.

Will I get my kit automatically after purchase?

No. This is not a DIY kit so your files are not delivered automatically. The Branding Kits are an opportunity for you to work with me at a discounted rate and have a beautiful brand from the very beginning of your business journey. If you prefer to DIY your logo and brand, take a look at my Logo Kits on Creative Market.

Will the Branding Kits be updated in the future?

Yes! All updates will be added to the member area. Don't worry, once you're part of the Siterhood I'll keep you updated.

Do you offer any discounts?

Yes! If you are non-profit organisation working towards making the world a better place, contact me and you might get your branding kit absolutely free of charge. Also, if you are vegan activist, get in touch and we'll talk free e-book templates!

How often do you release new branding kits?

I'll be releasing 1 to 7 kits each month. Make sure you join my mailing list and you won't miss a thing, plus you'll get access to a heap of free branding resources!

What do I do if I need support?

Just get in touch! Send me your quesiton through the form below and I'll get back to you as soon as possible. Please note, that Mindful Pixels runs on GMT time.

 

Get In Touch

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